Privacy Policy

1. Information We Collect

We collect information you provide directly when you initiate a payment, request an invoice, submit a statement for analysis, or otherwise interact with our services. This includes:

• Name
• Email address
• Mobile phone number
• Business name and details
• Payment processing statements
• Payment and invoice information
• Transaction details

We also collect usage data such as calculator session parameters and interaction logs to improve the platform.

2. How We Use Your Information

We use collected information to:

• Provide payment fee analysis and negotiation services
• Process payments and send invoice notifications
• Confirm transactions and provide account-related updates
• Communicate analysis results and savings reports
• Respond to support requests
• Improve our platform and services

We do not use your phone number for marketing purposes unless you have separately opted in.

3. SMS Communications

If you provide your mobile phone number through a form on earnside.co or related subdomains, you may receive transactional SMS notifications related to your invoice, payment, or account activity. Message frequency varies. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance. Consent to receive transactional SMS messages is not a condition of purchase.

4. Data Sharing

We do not sell or rent your personal information.

• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
• We may share information with trusted service providers only as necessary to process payments, deliver transactional notifications, and operate the Earnside platform.

5. Data Security

We implement reasonable technical and organisational safeguards to protect your information. Your data is encrypted in transit using TLS and at rest using AES-256. Payment statements are stored with strict access controls and we conduct regular security reviews.

6. Cookie & Tracking Practices

Our website uses cookies and similar tracking technologies to analyse site traffic and improve your browsing experience. You may control cookie preferences through your browser settings. For full details, see our Cookie Policy.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting us at the address below.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@earnside.co.

9. Contact

If you have questions about this Privacy Policy, please contact us at hello@earnside.co.